About our Shipping Policies:
Please allow up to 2-3 business days for your order to ship. All orders are shipped in the order they are received.
You have 4 options for receiving your order:
Local Pickup @ Vin Master (CHARLOTTE AREA ONLY) orders over $0.01 — $0.00
USPS First Class (2-5 days) — $3.50
USPS Priority Mail (1-3 days) — $7.00
International (Outside the US) — $7.40
Local Pick Up at The Vin Master:
If you select this option, please understand that your order will not under any circumstance go in the mail. When you receive a shipping notification email, that means that your order has been delivered to the Vin Master and is ready for pickup. The Vin Master located at:
2000 South Blvd #610, Charlotte, NC 28203
Just visit their location during store hours and let whoever is working know that you're picking up an order from Rise Over Run. There is a box waiting for you and you can just grab it and go, although if you're a fan of wine, I do suggest trying flight while you're there, they have a great selection!
*You will have 30 days after the notification of delivery to pick up your order. Any orders that are not picked up after 30 days will be considered abandoned, returned to stock and will not be refunded. *
USPS Shipping Options:
USPS First Class Mail is the commonly preferred method of shipping. Your order will go out within two days of receipt and you will receive an email confirming shipping with a tracking number. We are not responsible for lost, missing or stolen packages after the item has been accepted by USPS.
USPS Priority Mail is an expedited shipping option available for $7. your order will go out within 2 days of receipt. If you need even more expedited shipping, please contact us at email@example.com. If your item is lost, missing or stolen you can file a claim with the United States Postal Service online at https://www.usps.com/help/claims.htm or contact them via telephone at 1-800-222-1811.
International shipping is available for out customers outside of the US, please contact us if you have any questions.
We ship to the address provided by the buyer. We are not responsible for delays or returns due to incorrect addresses. Please double check the shipping address/recipient name before submitting orders.
Please be sure to contact us prior to purchasing if you have questions regarding our shipping policies. Thank you!